FAQ

How to order prescription glasses

If the customer have their prescription info, the glasses will be ordered according to the information provided by the customer.

 

If customers are not sure, we suggest customers to find an optometrist for a proper refraction test.

 

We can also help customers make an appointment with an optometrist for refraction test. The examination fee will be HKD 100.

 

Please feel free to check details or make an appointment via WhatsApp

 

* Please note that the prescription info cannot be changed after payment, please confirm the information is correct before you pay*

Glasses production lead time

THREE to SIX weeks

Since our lenses and glasses are manufactured and assembled in Japan, plus shipping time, customers will receive a notice to arrange delivery of the glasses approximately 3-6 weeks after the order date.

If the customer has made an appointment with an optometrist for a sight test through us before, they can choose to collect the eyeglasses at the optical shop and let the optometrist adjust the position of the nose pad and the temples for them

How to order by WhatsApp

WHATSAPP: +852 6361 9838

If you place an order via WHATSAPP, please refer to the following format:

Frame model & color:

Lens color:

Take photos/fill in your prescription:

<R>:

<L>:

PD:

(If not sure, please fill in "NEED TEST" / if you want Plano lenses, please fill in "N/A")

Payment method:

​(You can choose bank transfer, FPS, PayMe, or PayPal)

Pickup method

 

  1. Pick up at Lai Chi Kok office (members can enjoy an additional 10% off)

  2. Pick up at MTR stations

  3. SF Express (pay by receiver)

  4. For overseas delivery, an additional $300 is required (excluding customs clearance fees)

 

Local member benefits:

With a purchase of $600 or more, you can use SF Express services for free.

Discounts for overseas members:

With a purchase of $2000 or more, you can enjoy free shipping worldwide.

For members and customers outside of Hong Kong, please contact us on Facebook, Instagram or WhatsApp to make arrangements

How to order prescription glasses

If the customer have their prescription info, the glasses will be ordered according to the information provided by the customer.

 

If customers are not sure, we suggest customers to find an optometrist for a proper refraction test.

 

We can also help customers make an appointment with an optometrist for refraction test. The examination fee will be HKD 100.

 

Please feel free to check details or make an appointment via WhatsApp

 

* Please note that the prescription info cannot be changed after payment, please confirm the information is correct before you pay*

Glasses production lead time

THREE to SIX weeks

Since our lenses and glasses are manufactured and assembled in Japan, plus shipping time, customers will receive a notice to arrange delivery of the glasses approximately 3-6 weeks after the order date.

If the customer has made an appointment with an optometrist for a sight test through us before, they can choose to collect the eyeglasses at the optical shop and let the optometrist adjust the position of the nose pad and the temples for them

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